Modern Storage Solutions is committed to our customers needs. Our goal is to give you a convenient, secure, dependable storage experience. To help you learn more about Modern Storage Solutions we’ve gathered a list of our most frequently asked questions (FAQs). Remember, if you don’t find the answers here, give us a call at (406) 416-5360. We’re always happy to help you.
Do you offer units with drive-up access?
Yes. These units have a roll-up garage-style door and are accessible directly from a driveway. Drive-up access allows easy loading and unloading of large, heavy items.
What is a roll-up door?
A roll-up door is like a garage door; it rolls up overhead for easy access.
If you’re not sure how much space you’ll need check our convenient Storage Calculator on our website. Not only will this tool show you how much space you need, but it will give you a visual as to how to organize and maximize your space.
How do I reserve a unit?
We offer a full online experience with our updated, user-friendly website. You can lease storage at your leisure with no deposits and no contracts, and you can pay your bills online. We also offer autopay if it suits your needs.
There is no self-storage facility that can guarantee the absolute safety of your belongings. However, our facilities are equipped with state-of-the-art security features that deter crime. Our properties are fully fenced and equipped with 24-hour digital video monitoring, electronic gates, and keypad access and bright lighting.
We highly encourage adding your storage unit to your rental or homeowner’s insurance as an extra layer of protection and additional peace of mind.
Call during regular business hours for assistance regarding forgotten access codes. For your protection, we will request proof of identity.
Yes. Anything that could increase the risk of damage to your goods or the goods of others is prohibited.
You can restrict access to yourself, or you may designate specific people to have access to your unit. Anyone to whom you grant access will have their own access code.
We do. You can sign up for autopay during online registration or at any point while you’re a customer with us. We will automatically deduct you monthly charges from a credit card, debit card, or bank account. If automatic payment isn’t for you, payment can be submitted manually every month by using the “Pay Online” function.
What forms of payment do you accept?
We accept all major debit or credit cards including MasterCard, Discover, Visa and American Express.
If your payment is late, we grant every customer a 5-day grace period. Late fees will be charged on the 5th day past your due date. After the 5th day past your due date, any account that is past due will be denied access to their unit until such time as the balance is brought current. Late fee amounts are specified in your rental agreement. To avoid the possibility of late fees and being locked out at the gate, we recommend signing up for autopay.
If rent and associated fees are not paid, you are at risk of the contents of your unit being sold at auction to pay unpaid rent, fees, and any costs of sale incurred by the facility owner. If, after this procedure, any net proceeds of the auction remain, they are paid to you. We never want this to happen. We do have options.
*Self storage unit sizes are approximate and subject to availability.
*Promotions are subject to change at any time and available on select units. Cannot be combined with other offers.
*Other restrictions, taxes, and fees may apply.